List of Ticket/Commuter Pass Sales Counters

Commuter Passes

Sold from 14 days prior to the usage start date.
Locations that accept
 credit cards:
Automated commuter pass vending machines (pink ticket machines) at each station and commuter pass sales counters in station buildings
My Style (student) and Free Style (student) usage charge discount information

Where to buy Closed Sales hours Tickets available
ICOCA
commuter
passes*
・Subway
commuter
passes
・Osaka
Metro/
City Bus
all-line
passes
・Combined
subway/
other private
railway
commuter
passes
Combined
bus/
subway

commuter
passes
Bus
commuter
passes
Station
Building
Commuter
Passes
Sales
Locations
Umeda
Namba
Tennoji
None 7:00 am -
8:00 pm
(Sun. & Holidays 
9:00 am -
6:00 pm)
Higashi-Umeda
Tanimachi9-chome
Tamade
Sakaisuji-Hommachi
Kyobashi
Sun.
&
Holidays
8:30 am -
7:00 pm
Nakamozu
Hirano
Bentencho
Taisho
Taishibashi-Imaichi
(Imazatosuji Line side)
Port Town
-higashi
Weekends/
Holidays
12:00 pm -
7:00 pm
Automated commuter
pass vending machine
(pink ticket machine)
Note: For bus commuter
passes, only all-line
passes are available
None 5:00 am -
11:00 pm
Bus
business
offices
Itakano
Nakatsu
Moriguchi
Sumiyoshi
Suminoe
Tsurumachi
Torishima
Weekends/
Holidays
8:30 am -
4:30 pm
Pre-ordered
commuter
passes can
be collected
until 7 pm.

◎ Sales and refunds (cash only) Sales and refunds (credit cards accepted)
▲Sales (credit cards accepted)



  • Business days/hours may vary. Holidays include substitute holidays.  
  • If you are intending to purchase a commuter pass and are travelling to the nearest commuter pass sales counter, please tell station staff.
  • When requesting a refund, you will need to provide proof of identify (driver’s license/health insurance card, etc.).
  • If you are collecting a refund on behalf of someone else, you will need to provide proof of your own identity as well as an original or copy of proof of identity for the person registered. Note: If you are collecting a refund for a child ICOCA, you will need to provide the above documents as well as documents to prove that you have authority to act on behalf of the registered child.

  • Identification documents should be issued by a government authority and contain your name, address, and birthdate.
  • We request your cooperation to prevent unlawful refund requests for commuter passes that have been stolen or found.
  • In the case of an agent acting on behalf of someone, we will check the application submitted at the time of purchase. Please understand that the process will take a little time.
  • For refunds on commuter passes purchased with credit cards, the card used at the time of purchase will be required.
  • Using Credit Cards
  • Automated Commuter Pass Vending Machine (Pink ticket machines)




Other Tickets

Where to buy Tickets available
ICOCA
*1
Osaka
1-Day Pass
- Enjoy
Eco Card
Coupon
Card
Bus
Coupon
Tickets
PiTaPa
Discount
Registration
&
Cancellation
Station
Building
Commuter
Pass
Sales
Counter
Umeda
Namba
Tennoji
Higashi-Umeda
Tanimachi9-chome
Tamade
Sakaisuji-Hommachi
Kyobashi
Nakamozu
Hirano
Bentencho
Taisho
Taishibashi-Imaichi
(Imazatosuji Line side)
Port Town-higashi
Ticket Vending Machine
Automated Commuter Pass
Vending Machine
(pink ticket machine)


(Adults only)
Station Master's Office
*2
Shop
Bus
business
offices
Itakano
Nakatsu
Moriguchi
Sumiyoshi
Suminoe
Tsurumachi
Torishima
Osaka City Bus Ticket Sales Agents (kiosks, etc.)
In the bus
(Thank you for your understanding
in the event that they sell out.) 
Note: Please purchase when
the bus is stopped.

Adults only: 3,000 yen

◎ Sales and refunds ○ Sales only

Business days/hours may vary. Holidays include substitute holidays.
Commuter Pass Sales Counter Business Days Between Dec. 28, 2019 and Jan. 4, 2020.
*1 Child ICOCA are available at commuter pass sales counters. (Official identification is required for verifying age.)
*2 In the case of multiple cards via prior application.



List of Commuter Pass Sales Counter Phone Numbers

Location Phone No. Location Phone No.
Umeda 06-6313-1829 Tamade 06-6675-9116
Namba 06-6211-6469 Bentencho 06-6571-4404
Tennoji 06-6624-1423 Sakaisuji-Hommachi 06-6262-5857
Nakamozu 072-252-6376 Taisho 06-6554-2427
Higashi-Umeda 06-6313-2309 Kyobashi 06-6358-1357
Tanimachi 9-chome 06-6762-3741 Taishibashi-Imaichi (Imazatosuji Line side) 06-6997-2350
Hirano 06-6701-0701 Port Town-higashi 06-6613-1303


Note: There may be delays in answering your call if staff are busy with customers at the counter.

 For queries regarding fares or the like please contact Osaka Metro and City Bus Information Call Center on

06-6582-1400.