Information services

Osaka Metro Information Counter

Osaka Metro Information Counter located Shin-Osaka Sta. sells and exchanges tickets and provides information on the Osaka Metro.


  • Business Hours: 9:00 am to 4:30 pm
  • Regular Holidays/Closures: No Holidays

Note: You can use "Alipay" and "WeChat Pay"



Osaka Metro Lost & Found Center



Osaka Metro/City Bus Customer Center

Osaka Metro/City Bus Customer Center provides information on timetables, transit methods, travel time required, and operations, etc. of Osaka Metro and Osaka City Bus by telephone or FAX.

  • Tel: 050-3355-8208
  • Fax: 06-4792-0020

  • Business hours: 8:00 am - 8:00 pm
  • Regular Holidays/Closures: No Holidays