How to calculate the refund amount
Subway commuter pass/Universal commuter pass/Universal commuter pass (Yumeshima version)
“Elapsed months of use” refers to the number of months from the first date of use of the commuter pass to the date of the refund request.
Any elapsed days under one month will be calculated as one month.
The day of the refund request is included in the calculation of the elapsed days.
Calculation formula | |
Before the start of use | Refund amount = Commuter pass fare - handling fee |
1 month of use | Refund amount = Commuter pass fare - 1-month commuter fare - handling fee |
2 months of use | Refund amount = Commuter pass fare - (1-month commuter pass fare × 2) - handling fee |
3 months of use | Refund amount = Commuter pass fare - 3-month commuter pass fare - handling fee |
4 months of use | Refund amount = Commuter pass fare - (3-month commuter pass fare + 1-month commuter pass fare) - handling fee |
5 months of use | Refund amount = Commuter pass fare - (3-month commuter pass fare + 1-month commuter pass fare × 2) - handling fee |
(In the case of a universal commuter pass, the round-trip fare for one day shall be 820 yen. In the case of a universal commuter pass (Yumeshima version), the round-trip fare for one day shall be 950 yen.)
*Commuter pass for all lines purchased before Saturday, January 18, 2025 will be treated the same as universal commuter pass.
*If 8 or more days have passed since the start of use, no refund will be made unless the validity period has remained for more than 1 month.
E.g.) | If you use a 1-month commuter pass for 8 or more days |
If you use a 3-month commuter pass for 2 months and 1 day or more. | |
If you use a 6-month commuter pass for 5 months and 1 day or more. |
Bus commuter pass; Bus/subway interline commuter pass
“Elapsed days of use” refers to the number of days from the first date of use of the commuter pass to the day of the refund request.
Calculation formula | |
Before the start of us | Refund amount = Commuter pass fare - handling fee |
Less than 1 month after the start of use | Refund amount = Commuter pass fare - (1 month commuter pass fare + B) - handling fee
|
1 month or more but less than 2 months after the start of use | Refund amount = Commuter pass fare - (1 month commuter pass fare + B) - handling fee
|
2 months or more but less than 3 months after the start of use | Refund amount = Commuter pass fare - (1-month commuter pass fare × 2 + C) - handling fee
|
3 months or more but less than 4 months after the start of use | Refund amount = Commuter pass fare - (3-month commuter pass fare + D) - handling fee
|
4 months or more but less than 5 months after the start of use | Refund amount = Commuter pass fare - (3-month commuter pass fare + 1-month commuter pass fare + E) - handling fee
|
5 months or more but less than 6 months after the start of use | Refund amount = Commuter pass fare - (3-month commuter pass fare + 1-month commuter pass fare ×2 + F) - handling fee
|
Bus coupon tickets
Calculation formula | |
Unused | Refund amount = Sale amount - handling fee |
After you start using | Refund amount = Sale amount - (face value of tickets × number of tickets used) - handling fee |
Discount Coupon Tickets of subway for students
Calculation formula | |
Unused | Refund amount = Sale amount - handling fee |
After you start using | Refund amount = Sale amount - (regular fare according to the number of sections of the coupon ticket × number of times used) - handling fee |
1-day pass “Enjoy Eco Card” (only if unused)
Refund amount = Sale amount - handling fee |
- Other information
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- Fares (regular fares, commuter pass fares)
- Types of fares
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Fares for children (Child fare)
Private Railway Fare for Interoperable Segments
Purchasing student commuter passes
Commuter pass renewal information
Mutual use of the Midosuji-Yotsubashi Line by commuter pass
- Convenient card tickets
- Special discount tickets
- Digital Ticket
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How to distribute and use digital tickets for multiple people
- Group ticket advance reservations
- List of Ticket/Commuter Pass Sales Counters
- About the Senior Pass (Keiro Pass)
- ICOCA
- Subway/other railways interline commuter pass
- Contactless payment
- Conditions of Carriage (excerpts)