How to calculate the refund amount


Subway commuter pass/Universal commuter pass/Universal commuter pass (Yumeshima version)

“Elapsed months of use” refers to the number of months from the first date of use of the commuter pass to the date of the refund request.
Any elapsed days under one month will be calculated as one month.
The day of the refund request is included in the calculation of the elapsed days.

Calculation formula
Before the start of use Refund amount = Commuter pass fare - handling fee
1 month of use Refund amount = Commuter pass fare - 1-month commuter fare - handling fee
2 months of use Refund amount = Commuter pass fare - (1-month commuter pass fare × 2) - handling fee
3 months of use Refund amount = Commuter pass fare - 3-month commuter pass fare - handling fee
4 months of use Refund amount = Commuter pass fare - (3-month commuter pass fare + 1-month commuter pass fare) - handling fee
5 months of use Refund amount = Commuter pass fare - (3-month commuter pass fare + 1-month commuter pass fare × 2) - handling fee
*Only within 7 days after the start of use, the refund will be made by multiplying the round-trip regular fare for the commuter pass section by the number of days elapsed, and deducting the handling fee.
(In the case of a universal commuter pass, the round-trip fare for one day shall be 820 yen. In the case of a universal commuter pass (Yumeshima version), the round-trip fare for one day shall be 950 yen.)
*Commuter pass for all lines purchased before Saturday, January 18, 2025 will be treated the same as universal commuter pass.
*If 8 or more days have passed since the start of use, no refund will be made unless the validity period has remained for more than 1 month.

E.g.) If you use a 1-month commuter pass for 8 or more days
If you use a 3-month commuter pass for 2 months and 1 day or more.
If you use a 6-month commuter pass for 5 months and 1 day or more.

Bus commuter pass; Bus/subway interline commuter pass

“Elapsed days of use” refers to the number of days from the first date of use of the commuter pass to the day of the refund request.
Calculation formula
Before the start of us Refund amount = Commuter pass fare - handling fee
Less than 1 month after the start of use Refund amount = Commuter pass fare - (1 month commuter pass fare + B) - handling fee
  • A:Regular fare × 2 × elapsed days of use
    However, if it exceeds the 1-month commuter pass fare, the 1-month commuter pass fare shall be applied.
1 month or more but less than 2 months after the start of use Refund amount = Commuter pass fare - (1 month commuter pass fare + B) - handling fee
  • B:Regular fare × 2 × elapsed days of use beyond 1 month
    However, if it exceeds the 1-month commuter pass fare, the 1-month commuter pass fare shall be applied.
2 months or more but less than 3 months after the start of use Refund amount = Commuter pass fare - (1-month commuter pass fare × 2 + C) - handling fee
  • C:Regular fare × 2 × elapsed days of use beyond 2 months
    However, if the “1-month regular fare × 2 + C” exceeds the 3-month commuter pass fare, the formula is as follows:
    “Refund amount = Commuter pass fare - 3-month commuter pass fare - handling fee"
3 months or more but less than 4 months after the start of use Refund amount = Commuter pass fare - (3-month commuter pass fare + D) - handling fee
  • D:Regular fare × 2 × elapsed days of use beyond 3 months
    However, if it exceeds the 1-month commuter fare, the 1-month regular fare shall be applied.
4 months or more but less than 5 months after the start of use Refund amount = Commuter pass fare - (3-month commuter pass fare + 1-month commuter pass fare + E) - handling fee
  • E:Regular fare × 2 × elapsed days of use beyond 4 months
    However, if it exceeds the 1-month commuter pass fare, the 1-month commuter pass fare shall be applied.
5 months or more but less than 6 months after the start of use Refund amount = Commuter pass fare - (3-month commuter pass fare + 1-month commuter pass fare ×2 + F) - handling fee
  • F:Regular fare × 2 × elapsed days of use beyond 5 months
    However, if it exceeds the 1-month commuter pass fare, the 1-month commuter pass fare shall be applied.


Bus coupon tickets

Calculation formula
Unused Refund amount = Sale amount - handling fee
After you start using Refund amount = Sale amount - (face value of tickets × number of tickets used) - handling fee


Discount Coupon Tickets of subway for students

Calculation formula
Unused Refund amount = Sale amount - handling fee
After you start using Refund amount = Sale amount - (regular fare according to the number of sections of the coupon ticket × number of times used) - handling fee

1-day pass “Enjoy Eco Card” (only if unused)

Refund amount = Sale amount - handling fee