Other inquiries (email)｜Osaka Metro

Subway Information

Boarding positions
Route map
Fares

Fares (regular fares, commuter pass fares)

Types of fares

Convenient card tickets

Special discount tickets

Group ticket advance reservations

List of Ticket/Commuter Pass Sales Counters

Using the Discount Transport Pass for the Elderly (Senior Pass)

ICOCA

Conditions of Carriage (excerpts)
Routes (Osaka Metro station information)
Guidance services
Using Osaka Metro

Use of mobile phones on the subway and New Tram

Information on women-only cars

Active assistance for passengers with visual impairments

To passengers using mobility scooters

Installation of AED (Automated External Defibrillator) units

Please use the automatic ticket gate

Handling of domestic animals

Do you know about the pregnancy badge?

Mobile phone and public wireless LAN service
Temporary service information
Maintenance information for each station
Information on station toilet renovations

Other inquiries (email)

Email inquiries

Before contacting us...

Email inquiries are accepted via the Customer Contact online form.

Frequently Asked Questions

Customer Contact online form

Email inquiries are accepted via the Customer Contact online form.

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Osaka City Bus Inquiries

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