- Changes to Alternative Transport utilization for smoother transfers
Starting with the implementation of alternative transports on Mar. 16, 2019 (Sat.), the following changes will be made to transfer utilization so that alternative transports on 18 railways in the Kansai region can be made even more smoothly among the railway companies when service is temporarily suspended.
1. Changes to the alternative transport utilization among railway companies
(1) The number of stations utilized for transfers to alternative transportation will be expanded.
Currently, only specified transfer stations previously determined among the railway companies can be used, but going forward passengers are free to choose their transfer station if travel is within the ticket zone applicable to the transfer.
Note: Restricted to when the distribution of transfer permits listed in (2) is eliminated. When transfer permits are distributed, transfers to alternative transportation will be handled as in the past.
(2) Distribution of transfer permits will be eliminated.
At present, transfers to alternative transportation take place after receiving a transfer permit at the gate of the station being used for transfer, but going forward this will be eliminated and trains can be boarded by showing the ticket applicable to the transfer.
Note: Transfer permits will be distributed as in the past for transfer by bus, etc. and for the Kintetsu Line in the Tokai area.
(3) Entry with IC cards will not be applicable to transfers to alternative transportation.
Though entry with IC cards is also applicable to transfers at present, going forward they will no longer be applicable.
Since it cannot be confirmed that a passenger has passed through the ticket gate based on the face of an IC card, passengers must take the time and trouble when leaving a station where service is temporarily suspended to carry out a complicated process, such as receiving a voucher for IC card ticket utilization and paying the fare that day or on a later date.
As more people are expected to use IC cards in the future and therefore even more passengers will be inconvenienced, IC card after entry will no longer be applicable to alternative transports in order to enable smooth travel for passengers.
In metropolitan areas, etc., IC cards have always been inapplicable to transfers to alternative transportation.
Note 1: IC commuter passes will continue to be applicable to alternative transports.
Note 2: Kyoto Municipal Transportation Bureau will also make the Traffica-Kyo Prepaid Card inapplicable.
Note 3: Kobe Municipal Transportation Bureau will also make the New U-Line Card inapplicable.
Currently, when passengers who entered the gate with IC cards transfer to another line for an alternative transport, they receive a voucher for IC card utilization at the station where service is temporarily suspended, then fare adjustment for the ticket paid by IC card is conducted on that day or a later date, and the fare is paid for the zone on which passage was originally planned. However, going forward passengers will pay the fare for the zone in which they actually traveled on the railway company that suspended service, or the fare for the zone in which they subsequently actually traveled on a railway company, instead of a transfer.
Implementation of alternative transports from Mar. 16, 2019 (Sat.)
[Reference]Notification on changes to system for alternative transports among railway companies: separate document